The Hanover Insurance Group, Inc.
Middle Market Underwriting Tech - MD
Job ID #
Full - Time
3 - 5 Years
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Our Middle Market department is seeking a/an Underwriting Tech to join our growing team in our Towson, MD office.
The Middle Market Underwriting Technician is responsible for supporting the Middle Market Underwriters by servicing accounts for their assigned books of business. May be responsible for handling a renewal book within underwriting authority levels that falls outside of an underwriting filter. Works to strengthen agency relationships in conjunction with the Middle Market underwriter.
- Applies fundamental underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, pricing, and loss analysis as appropriate
Communicates effectively with internal and external contacts
Instills a sense of ownership in their assigned book of business and responsibilities
Actively involved in team structure and dynamics
Within their authority statement and in conjunction with assigned underwriter, may manage a subset book of renewals (falling outside of filter) including exposure analysis, evaluation of changes, and pricing, for final negotiation and proposal to agency
Outside of authority level, manages renewal preparation for assigned territory/underwriters including:
Updating information (MVR analysis, ITV, financial data, losses, renewal applications, etc) for complete analysis and recommendation to Underwriter
Follow up on outstanding issues (i.e. loss control recommendations, etc)
Follow up on prequotes from rating
Requoting within current systems as needed with requotes limited to adjustment of credits, debits, or deductibles or any requotes that can be completed within set time frame
Completes renewal proposals as requested
Provides final instructions for renewal processing
Completes file documentation according to best practices guidelines
Manages midterm transactions of assigned book of business including:
Handling endorsements that fall outside of the endorsement authority letter of rating and within UT authority statement
Handling cancellations or assisting underwriters with nonrenewal requests
Reviews outstanding loss control recommendations and follows through with agent for satisfactory outcome
Reviews premium audit results and issues and takes appropriate action
Facilitates completion of all work items within service standards
Responds to agent service questions and handles problems and service issues to a satisfactory resolution? Supports Underwriter in stewardship process, as appropriate
Supports the Underwriters in new business activities:
Triages submissions including validation of market Segment and identification of duplicate submissions
Creates ARF and completes missing or requested information with recommendation made to UW for their review o Assists Underwriter in pipeline management for qualified submissions
Provides declination letters on selected accounts as requested by underwriter
Manages quoting and issuing cycle
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform The Hanover Talent Acquisition office.
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed Employment Agency Agreement already on file with Human Resources - The Office of Talent Management.
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