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Job Details

Account Manager

Company name
MARSH & MCLENNAN COMPANIES, INC

Location
, MO

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Profile

The Account Manager will assist the Commercial Lines Business Unit with timely and quality handling of new business, renewal business and customer service needs.

Key Responsibilities of this position are as follows:

Assists in monitoring and meeting deadlines for designated accounts and reviews new and renewals with Producer, Unit Manager and/or Account Executive.

Gathers and prepares submission information as appropriate to the account and coordinates the marketing process.

Prepares proposals from information provided by Producer, marketer and quotes adhering to set deadlines.        

Binds coverage per agency binding guidelines for authority and prepares surplus lines documents as necessary to the account.

Checks policies for accuracy against applications, proposals and binding instructions.  Requests necessary corrections and follows through to successful completion.

Promptly and accurately responds to client requests and oversees and/or prepares necessary documents.

Conduct on-line rating and use of insurance analysis tools.

Consistently strives to make a positive contribution to customer satisfaction.

Assists production unit in special projects related to sales and/or servicing.

Provide administrative support including photocopying, faxing, scanning for email and filing.

Ensures confidentially of information acquired.

Responds to client on all facets of customer service including coverage review, analysis and recommendations, quoting and securing coverage, and claims assistance with minimal guidance.

Qualifications

POSITION QUALIFICATION REQUIREMENTS:

 High School diploma or general education degree; some college or higher education preferred.

3-5 years' experience in underwriting, rating and billing or prior insurance experience at an agency or related company

1-2 years' experience providing customer service to commercial lines customers

Company info

MARSH & MCLENNAN COMPANIES, INC
Website : http://www.mmc.com

Company Profile
Marsh & McLennan Companies is a professional services firm like no other — a global network of nearly 65,000 experts in risk, strategy, and people, united by an unusually collaborative culture that transcends business units and borders. We bring the best people together to help clients discern new possibilities and pursue them with success. For 147 years, we have grown by helping our clients prosper amid changing times and technologies, from the Industrial Revolution to the digital age. Our work today embraces many of society’s most complex challenges: sustainable business growth; the health, wealth, and performance of organizations' people; resource security; cyber security; economic instability; climate change; and terror threats.

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