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Senior Underwriter III

Location
Kalispell, MT

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Senior Underwriter III','R_021037','!*!Senior
Underwriter

 

Position Summary: Underwrites
complex new policies and renewals following the NFIP program rules and
regulations.  Provides customer support to WYOs and agents, and supports
underwriting escalations.

 

Responsibilities

Apply complex
National Flood Insurance Program rules and regulations to individual flood
insurance policies. Consistently apply Standard Operating Procedures to
ensure consistent positive performance.

Demonstrate a
proactive approach to identifying and solving complex problems with every
customer.

Consistently show
personal ownership of all decisions made and your entire work product.

Exhibit highly
professional standards to include dependability, flexibility, punctuality,
confidentiality, trustworthiness and a strong work ethic.

Respectfully
communicate in real-time with external customers using telephone, chat and
email.

Successfully
communicate complex technical information to every customers using written
and/or verbal communication.    


De-escalate
difficult customers and bring situations to complete resolution

Assimilate large
amounts of complex insurance information and be able to adapt that knowledge as
the result of frequent and multiple policy and process changes.

Actively and
consistently participate in and contribute to group activities to include daily
huddles, team meetings, on-on-one coaching, and training opportunities.

Consistently meet
or exceed minimum performance standards.

Maintain an
established level of productivity at an established quality rating by applying
our SOPs and complex NFIP rules and regulations.

Accurately
process information received through multiple channels such as proprietary
websites, email, fax, and instant messaging.

Quickly and accurately
process a high volume of flood insurance questions, applications, and paperwork
including applications, endorsements, cancellations, renewals, and other
written and verbal inquiries. ','!*!Qualifications

High school
diploma required, College degree preferred

At least 3 years
of Flood insurance underwriting experience

ANFI Certified

Strong analytical
and judgment skills, excellent problem solving ability.

Requires in-depth
technical expertise and high level of ability to communicate (verbally and in
writing) for both administrative and technical matters.

Marsh is a global
leader in insurance broking and risk management. In more than 130 countries,
our experts in every facet of risk and across industries help clients to
anticipate, quantify, and more fully understand the range of risks they face.
We work with clients of all sizes to define, design, and deliver innovative
solutions to better quantify and manage risk. We offer risk management, risk
consulting, insurance broking, alternative risk financing, and insurance
program management services to businesses, government entities, organizations,
and individuals around the world. To every client interaction we bring an
unmatched combination of deep intellectual capital, industry-specific
expertise, global experience, and collaboration. Since 1871, clients have
relied on Marsh for trusted advice, to represent their interests in the
marketplace, make sense of an increasingly complex world, and help turn risks
into new opportunities for growth. Our more than 30,000 colleagues work on
behalf of our clients, who are enterprises of all sizes in every industry, and
include individuals, multinational organizations, and government entities
worldwide. We embrace a culture that celebrates and promotes the many
backgrounds, heritages and perspectives of our colleagues and clients. Visit
****for more information and follow us on LinkedIn and Twitter
@MarshGlobal

 

Marsh and its
separately incorporated operating entities around the world are part of Marsh
& McLennan Companies, a publicly held company (ticker symbol: MMC).

 

Marsh &
McLennan Companies offers competitive salaries and comprehensive benefits and
programs including: health and welfare, tuition assistance, 401K, employee
assistance program, domestic partnership benefits, career mobility, employee
network groups, volunteer opportunities, and other programs. For more
information about our company, please visit us at: ****We
embrace a culture that celebrates and promotes the many backgrounds, heritages
and perspectives of our colleagues and clients. For more information, please
visit us at: ****

 

Marsh &
McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual
Orientation/Gender Identity employers. ','Underwriting Group','US-MT-Kalispell','','Full-time','','','are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.','Senior Underwriter III

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